Help please

by Unknown

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Unknown2008-10-01 06:42:14


Heres an image of my problem. Thing is I know I entered correct password and My zmud works for the other mud I play. What is wrong?

edit: replaced Image after a small detail Xiel pointed out

edit2: strange even after blotching out what was in the command bar it still sows up here when I link the new image thanks to esano Image removed
Rika2008-10-01 06:44:36
Tried using another client? Nexus is great for testing things like this. Cap-locks off? Maybe your password somehow changed? If all else fails, you can get a new password on the Lusternia website.
Unknown2008-10-01 06:48:04
ok I just tried that.. Now im getting a character does not exist.

http://i5.photobucket.com/albums/y184/lucifael/Untitled2.jpg

Why would my character have gotten deleted?? As far as I know I did nopt break any of the Tos rules
Rika2008-10-01 06:49:51
When was the last time you signed in? Characters who have not bought any OOC credits are purged after long periods of inactivity.
Unknown2008-10-01 06:51:20
I last signed in this morning my time. I was on for maybe 1 or two hours.
Rika2008-10-01 06:52:04
I really don't know, then. If you are really concerned about it, you should email support@lusternia.com.
Unknown2008-10-01 06:52:44
Ok ill try that then. Thank you.
Xiel2008-10-01 07:26:28
Quick note...I'd suggest changing your password. That picture might've blocked the screen, but you didn't exactly edit out what you typed in the command bar thing.
Unknown2008-10-01 07:35:29
It actually looks like the Fates' extra weaves deleted a few accounts.
Unknown2008-10-01 07:37:15
Did you register?
Unknown2008-10-01 07:53:10
@Xiel Oh gods.. I forgot I have it set to keep the last thing typed there will do If i ever get on

@shadow Yes I did.. Thats why im so confused by all of this

@ShricNatsurei Do they do this often??

On a side note I sent the email to support. I am currently awaiting a response. No clue how long it will take but I think 24 hours minimum to know. I believe them to be very busy im sure
Esano2008-10-01 08:05:09
Remove the link in your first post so less people know your password.
Unknown2008-10-01 08:10:47
Thanks esano.. I had removed the image earlier edited saved then reuploaded. HOwever for whatever reason It still showed the password. I open it from save file you cant see it. Oh well. that image is not really that important anymore anyways I guess
Unknown2008-10-01 10:31:49
Well if your character was new and tiny you could just re-create and namechange to the exact same name once the other gets deleted (if it hasn't already been for whatever reason). If you had already levels and items it's more annoying. :/
Unknown2008-10-01 10:57:52
I had gotten some items and levels. I was not big yet but I had put alot of time into the character. Also this was the second time I had to create her. The first time I thought it may have been due to not having logged in for to long cus I had gotten real busy IRL. Butswer this time I know thats not the case. As stated earlier I sent an email.. Im hoping that whatever reason it is has nothing to do with anything ive done. Im fairly confident that I did not break the ToS. Im sure that within a couple of days I will have my answer.
Unknown2008-10-01 13:04:47
You're not the only one.. I had an alt I juuust logged into last night, only to find it gone this morning. sad.gif
Unknown2008-10-01 15:28:46
The Fates were going crazy last night. The admins announced they were trying to fix it.
Shurimaru2008-10-01 15:38:59
Seeing Semla so troubled, coupled with her avatar, just makes me think of a kitten that's sad because she can't play Lusty... sad.gif
Unknown2008-10-01 16:39:11
@Silfferras Ah so this is not just a random isolated thing. I though I had maybe done something wrong without realizing it.

@Seara Thank you very much for the update. I hope its nothing to major to be fixed

@Shurimaru That is funny smile.gif Not what I was going for but still funny... I guess I can see how you get that to.

Edit: Ok I got an email from Support. My character was inadverntantly deleted and can not be recovered. I am going to attampt to recreate her. They offered 100 bonus lessons to my next character. HOwever Id feel guilty taking advantage of that. Opinions?
Desitrus2008-10-01 19:32:59
Don't feel guilty about compensation? That's a nice gesture and certainly isn't taking a giant paycheck or anything.