Desitrus2008-10-31 13:53:47
QUOTE(Llandros @ Oct 30 2008, 05:08 PM) 577571
Well this just isn't true at all. Anyone who doesn't work with computers for a living is a compulsive liar and is only slightly more intelligent than a baby monkey with head trauma.
Do to this fact, we are unable to accept any statements from said people as true. Also, we are compelled to let people know that we are not only smarter but as a rule, just a better quality human being by using unnecessarily complicated jargon and big words (that we often make up on the spot) to confuse and demoralize the people we are forced to endure.
Do to this fact, we are unable to accept any statements from said people as true. Also, we are compelled to let people know that we are not only smarter but as a rule, just a better quality human being by using unnecessarily complicated jargon and big words (that we often make up on the spot) to confuse and demoralize the people we are forced to endure.
That was clearly his issue. The trick is to just be infallible and never wrong, as the IT fellow here illustrates by deleting the "DO NOT REBOOT THE WEBSERVER" email from his boss's sent folder and claiming he never received it.
Although that sounds less like a tech support engineer and more like a mechanic... ugh mechanics.
Stangmar2008-11-01 07:21:12
That video is full of win.
That desktop part at the end is hilarious, with the picture of the desktop. I did that at work a few weeks ago to my coworkers computers, I took a snapshot of their desktop, hid the icons and the taskbar, and then made that picture the background, so it looked like a normal desktop, but nothing worked.
I work at a testing center, and they have a computer for the testing technician(fancy title for the guy who sits there and makes sure nobody cheats, usually moi), and they recently replaced it because the old one was full of spyware and viruses, and when the hooked the new one up, nobody could get on the internet, and they called IT. Well I got to work, sat down, noticed the web wasn't working, asked my supervisor how long it had been like that, and she replied "all weekend", so I examined it and discovered they never plugged the ethernet cable in. WTF? They called IT, who finally comes down 3 days after the initial report, just to find out from me that the cable had never been plugged in. Don't even get me started on how fun VNC viewer is.
That desktop part at the end is hilarious, with the picture of the desktop. I did that at work a few weeks ago to my coworkers computers, I took a snapshot of their desktop, hid the icons and the taskbar, and then made that picture the background, so it looked like a normal desktop, but nothing worked.
I work at a testing center, and they have a computer for the testing technician(fancy title for the guy who sits there and makes sure nobody cheats, usually moi), and they recently replaced it because the old one was full of spyware and viruses, and when the hooked the new one up, nobody could get on the internet, and they called IT. Well I got to work, sat down, noticed the web wasn't working, asked my supervisor how long it had been like that, and she replied "all weekend", so I examined it and discovered they never plugged the ethernet cable in. WTF? They called IT, who finally comes down 3 days after the initial report, just to find out from me that the cable had never been plugged in. Don't even get me started on how fun VNC viewer is.
Anisu2008-11-01 08:11:18
Heh funny vid
Should not of reported as intervention ATs are under a lot of stress, should of simply done a red cross discrepancy on the alarm. A lot of :censor: rains down on ATs when they get a red cross on an aircraft sheduled for take off.
QUOTE(Callia Parayshia @ Oct 30 2008, 11:47 PM) 577566
Not computer tech support, but this is a rough estimation of a conversation I had with an AT (Navy guy who helps keep airplanes flying and not crashing...).
"Petty Officer, I am having a system alarm on the flight surfaces, can we take a look at that before TO at 1300?"
"Lieutenant, there is nothing wrong with your aircraft, I fixed it myself, I probably just left the arm disconnected when I put the display back together."
"And that is the first thing I checked Petty Officer, once I was sure it was connec..."
"Did you take the display apart ma'am?"
"No petty officer, as I was saying once I was sure it was..."
"How did you know it was connected then?"
"When I looked at it, the light on the display was on, suggesting it was getting power... so I pushed the alarm queue off and it shut up, it was connected. And as I was saying, when I tried to adjust the control surfaces nothing moved."
"Of course, the plane was not on ma'am, any idiot can tell you that."
I stood in shock for half a second, then said, "Petty Officer, before your chief takes you away to tell you how to call an officer an idiot without actually insulting them, let me break down what I told you... A I had cockpit lights, B I had cockpit sound, you know this from what I have told you, tell me what does that mean?"
"You had the plane on ma'am..."
"Good, now get your ass over to the plane and fix the god damned thing, and when you are done you will report to me, and the squadron commander..."
Then in the situation it went into a discussion with the chief, who was left pulling performance notes on the sailor and talking to me and a LtCdr for a hour before we finally saw AT3 .
Tech Support stupidity goes both ways... and sometimes the user knows more then you give them credit for.
"Petty Officer, I am having a system alarm on the flight surfaces, can we take a look at that before TO at 1300?"
"Lieutenant, there is nothing wrong with your aircraft, I fixed it myself, I probably just left the arm disconnected when I put the display back together."
"And that is the first thing I checked Petty Officer, once I was sure it was connec..."
"Did you take the display apart ma'am?"
"No petty officer, as I was saying once I was sure it was..."
"How did you know it was connected then?"
"When I looked at it, the light on the display was on, suggesting it was getting power... so I pushed the alarm queue off and it shut up, it was connected. And as I was saying, when I tried to adjust the control surfaces nothing moved."
"Of course, the plane was not on ma'am, any idiot can tell you that."
I stood in shock for half a second, then said, "Petty Officer, before your chief takes you away to tell you how to call an officer an idiot without actually insulting them, let me break down what I told you... A I had cockpit lights, B I had cockpit sound, you know this from what I have told you, tell me what does that mean?"
"You had the plane on ma'am..."
"Good, now get your ass over to the plane and fix the god damned thing, and when you are done you will report to me, and the squadron commander..."
Then in the situation it went into a discussion with the chief, who was left pulling performance notes on the sailor and talking to me and a LtCdr for a hour before we finally saw AT3 .
Tech Support stupidity goes both ways... and sometimes the user knows more then you give them credit for.
Should not of reported as intervention ATs are under a lot of stress, should of simply done a red cross discrepancy on the alarm. A lot of :censor: rains down on ATs when they get a red cross on an aircraft sheduled for take off.
Unknown2008-11-06 20:08:00
Great video! How many operating systems was he using at a time, anyway? Impressive.
I especially liked that after the video was done you could log in to their "server" and mess around.
I especially liked that after the video was done you could log in to their "server" and mess around.
Amarysse2008-11-06 21:47:41
Hilarious!