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Announce News Post #3363

Holiday Support Hours

Written by: Uilani, the Loom Mistress
Date: Sunday, December 24th, 2023
Addressed to: Everyone


With the holiday season here, the Havens are preparing to enjoy our own holidays and preparing for the new year. Much like in preceding years, starting now - December 24th (GMT) - we are shuttering all support until January 2nd, 2023 (GMT). This includes support, issues, customisations, etc.

We will, however, seek to process any leftover customisations, issues, and other support e-mails submitted up till this point where possible in the 27th-30th December window. If you are waiting on anything at all, you will be hearing back around that time.

Unless Kethuru breaks loose, Nohaji steals Avechna's face, or somehow Summer Heat returns, anything new sent/filed from now on will be responded to in 2024.

Happy holidays,
The Lusternia Team

Penned by My hand on the 2nd of Shanthin, in the year 666 CE.


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