Taking bug or envoy issues onto the forums in an effort to force the admin to look at your what is your own agenda isn't the proper way to go about dealing with the situation.

score
| High Elder Shaddus Mes'ard, Crimson Councilor --------------------------|
| Sex : Male Birthday : 9th Klangiary 177 |
| Race : Aslaran Age : 54 |
| Mentor : Nobody Mentorship: Able to mentor |
|------------------------------------------------------------------ VITALS|
| Health : 3863/4146 Endurance : 16400/16400 Power : 10p |
| Mana : 3920/4140 Willpower : 18800/18800 Reserves : 16% |
| Ego : 4140/3900 Mindset : Analytical Esteem : 1% |
|------------------------------------------------------------------- KARMA|
| Karma : 80% |
| The karmic blessing of life : 15 hours 23 minutes |
| The karmic blessing of war : 15 hours 39 minutes |
|---------------------------------------------------------------- RANKINGS|
| Experience : #235 Supramortal Level : 80 (49.68%) |
| Explorer : #140 an Elemental Tracker |
|----------------------------------------------------------- ORGANISATIONS|
| Collegium : the College of Necromantic & Tainted Research (honours, |
| Professor) |
| Guild : One of the Conclave of Dark Reavers, Challenger of the |
| Light, Harvester of the Flesh, Guild Archivist in the |
| Ninjakari |
| City : Marquis in the Mighty Province of Magnagora |
| Aide To : the Minister of Power, the Minister of Trade, and the |
| Minister of Cultural Affairs |
| Order : Crimson Councillor of Fain, of the Red Masque |
|------------------------------------------------------- CLANS AND CARTELS|
| The Wyrmwood Artisan Cartel* Black Lullaby |
| The Council Advisory Clockwork Craftwork Artisan Cartel |
| Petals of the De'Unnero Lotus Pod Jhagar |
| The Daughters' Paraphernalia The Scarlet Masquerade |
| The Daughters' Artificiers Strings of Madness |
| Onyx Feline Artisan Cartel Tainted Vessels |
| Minions of Illith* You possess 2 clan slot permits |
|-------------------------------------------------------------------------|
3863h, 3920m, 4140e, 10p, elrxkb<>-|Safe|{26:24:-85708.44}

A torrent of poisonous fumes and sharp rocks hurtle at you from the south.
1815h, 3920m, 4140e, 10p, elrxkb<>-|Safe|{26:24:-85708.27}|Health: -2048|

(Jhagar): You say, "2048, out of 4146."

I don't know exactly what is going on, but I know Ceren's staffing does SUBSTANTIALLY more damage than Narsrims.

I'm not sure of the exact numbers, but we did the math, and Ceren's does around 45%+ of my max. Narsrims, maybe 25% if that. I would be willing to test this if you wish, but I really think there's something amiss.

Ceren also has raise staff and the champ staff, which Narsrim does not, so the comparison is a bad one.

hmm, I was expecting you to say Support@Lusternia.com ...

Still, that shouldn't be enough to make him do half my life with one staff. Narsrim was in deluge, which is supposed to raise damage. When he hit me, it was for around 988. Just sayin'.

The alleged bug was rejected as it was an envoy issue (as it was written), rather than a bug. I closed your thread because I felt you were being manipulative insofar that you were not discussing the issue but rather using the forums as a bully pulpit to get attention from the administration to relook at a bug. As you know, we ask that people not use the forums to report bugs.

I do not recall the alleged bug being bugged multiple times nor do I recall the envoys discussing it. Even if that's so, there are better ways to discuss the issue than being a drama queen by jumping up and down and telling the admin to stop ignoring you (which makes us roll our eyes and ignore you). That said, I would have no problem with you discussing the issue in a thread on the merits. Drop the drama and we may even discuss it with you.

I wonder if asphyxiation damage reduction is bugged in general. It's one of those damage types that I don't think people think about too much.

Rewarding the behavior in question is a problem, but in the end, you should never turn your nose up at player feedback, player questions, or the concerns of a genuine customer just because he is personally addressing you or another Administrator capable of looking in to his bug report. You should never turn your nose up at feedback that isn't worded oh so daintily to meet the 'standards' of being constructive. Every customer has a personality, just like the Administration likes to tout that they do - which means every customer has their own tone, both verbal and written.

I fully reserve the right to ignore anything written on the forums for any reason. I go for periods when I purposefully don't read certain threads or forum sections or sometimes the entire forum. That's why we ask that people not rely on the forums to report bugs, it is not the proper channel. If you have a customer service issue, you should use the proper channels. If you want to engage me on the forums, you should know I react negatively to certain tones and positively to others. That's what the forums are... an area for elective conversation.

I actually believe that these forums are your primary Customer Service center. You have email (just like any other business), but email is generally for letters. It's not really good for back-and-forth discussion.

Sorry, I disagree.

Sorry, I disagree.

I know you do. I'm not sure why, though. This is where your customers generally come. This is where they can actually hold a discussion with you (and other players). Email just doesn't afford the same ability. It's very easy to fire off a quick-response to an email and just never reconsider it again. Respond-and-forget. There's a much better ability to forge a positive relationship with your players here.