19.5.1 HOW TO SUBMIT BUGS, TYPOS, ISSUES AND IDEAS PROPERLY.
To help the Administration better serve you, it is important for you
to do your best to report bugs, typos, ideas, even issues in a proper,
concise manner. There are several things you can do to make your report
worthwhile - which will be covered below.
BUGS
-----------------------------------------------------------------------
Bugs are one of the most important things submitted - this can be errors
with skills, or denizens, and so on. Here is what you should do:
* Check HELP BUGS to make sure you are using the appropriate command to
submit your bug. For example, HELPBUG can be used to submit bugs in the
helpfiles.
* If the bug is related to a skill, please name the skill in the manner
of naming the skillset, then the skill, then the problem. For example -
BUG: Nihilism Accursed is broken - despite having the skill, I
cannot pact to a second demon lord!
* If the bug is related to a denizen, item, or mobile, then be sure to
include the name, as well as the item number (this can be found by doing
IH or INFO HERE while in the room with the item/mobile.) For example -
BUG: A hideous archdemon, number 125631, is not responding at all,
no matter what I do or is done to it - it does not even respond to
being attacked.
BUG: A leather backpack, number 987654 is not allowing us to place
items within it, even though it is empty.
BUG: Miakoda, number 511 is not giving out leaves when greeted.
* If the bug is related to you, then be descriptive! Saying 'My arm is
broken' will not help us. However, saying something like this...
BUG: Partially Damaged Arm! After being hit in the head by a Blade
Master, if I apply health to my head and don't completely heal it, I
end up with a 'partially damaged left arm'. Likewise for my gut, except
it is then a partially damaged RIGHT arm. If I completely heal the wounds
on my head/gut it goes away, though without a curing message, which I
would get if I had used regeneration to cure it. As far as I can tell,
however, this affliction does nothing except mess up crippled limbs -
if I have a partially damaged left arm and a crippled left arm, only the
partially damaged part will show up on diagnose, and I can still use my
left arm as normal. Applying mending to it, however, will not cure the
masked crippled limb affliction (though instead of the 'The salve has no
discernable effect' message, it gives nothing. Once the partially damaged
arm is cured, the crippled one comes into effect and shows up on diagnose,
and I can no longer use that arm.
* Don't spam bugs. It will not get it fixed faster - it will in fact
take longer, as the report may be checked on again and waste time.
* If you receive an untrapped error, then you should do this:
BUG UNTRAPPED ERROR: I attempted to kiss Fain, and received this.
Then, of course, stop trying to kiss Fain. Or anyone.
TYPOS
-------------------------------------------------------------------
* If the typo is in a room, then you should do something like this:
TYPO HERE In the third sentence, 'the' is spelled 'teh'.
* If the typo is in a mobile or item, then you should do this:
TYPO Marani 23456 has an extra 'and' in her third sentence description.
or TYPO When given a dog, the magnagoran parrot number 31947 'etas' the
brains, instead of eats them.
* If the typo is in a skill, then you should do this:
TYPO TELEPATHY PHOBIA misspells the word extremities in the 3rd person.
* If the typo is in a skill file, then you should do this:
TYPO AB SACRAMENTS INFIDEL has an extra 'the' in the last sentence.
* If the typo is an AB skill file in general and not a skill specifically
within it, then do this:
TYPO in AB DRUIDRY, Fury's explanation is missing a fullstop.
* If the typo is in a helpfile, then you should do this:
TYPO HELP GUIDES states we only have two guides, but we have three.
* If the typo is related to a message you see, like in a city, then:
TYPO Area Tolborolla has waves that hit the shore with a missing 'and'.
* If the typo is a Dream, or Emote, then do this:
TYPO Emote 'tentacles' has a spelling error in third person, 'teh'.
TYPO DREAMS: 'Mariah 'scrams' out in terror'.
ISSUES
------------------------------------------------------------------------
Issues should not be used to report bugs, or a typo. Issues are to be used
for asking questions you cannot otherwise figure out from asking another
player or by checking a helpfile (if it is a newbie related matter, then
contact the Guides - HELP GUIDES) as well as reporting abuse by a player.
Do not issue things frivolously.
You may also email SUPPORT@LUSTERNIA.COM if you do not feel an issue would be
appropriate for your question.
IDEAS
------------------------------------------------------------------------
You are free to suggest anything through IDEAS. Do not use this to report bugs,
ask questions, or point out a typo. Use the appropriate areas for this.